Refund Policy

If a product returned is duly accepted by BONGPOLA.com, the value of said product, as originally paid by you will be refunded. If the product can be repaired by the service centre, BONGPOLA.com would get the same repaired and send it back to you.
• Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received, or through any other method available on the Platform, as chosen by You.
• Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
• For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).
• Refunds may be supported for select banks. Where a bank is not supported for processing refunds, You will be required to share alternate bank account details with us for processing the refund.
• Refund shall be conditional and shall be with recourse available to BONGPOLA.com in case of any misuse by Buyer.
• A promo code, once used shall not be refunded in case of cancellation of order either by you or BONGPOLA.com.